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Can I Upgrade my PLUS Subscription to PREMIUM?
Yes! Our system will automatically allow you to upgrade your subscription at a prorated cost, depending on how many days remain in your current subscription. Just check out the SUBSCRIPTIONS page here for your options:
https://pinpics.com/subscriptions/
Can I Pay for a Full Year of PINPICS PREMIUM with the Mobile App?
Absolutely! When you subscribe to Premium Annual, you will be charged up front (in one payment) for the 12-month price. Use the coupon code PINTASTIC at check-out to receive the cost of one month free. You'll also receive 150 PinPics points, added to your account immediately, on payment of an annual subscription.
Is the Mobile App available for Apple and Google devices?
Yes! You can use the app on both Apple and Android devices. On your My PinPics Premium page, you'll find links to download the appropriate version from either the Apple Store or Google Play.
Can I install the Mobile App on multiple devices?
Absolutely! Your subscription applies to a single PinPics account (does not apply to multiple accounts owned by the same or different users). As long as you're logged into the account linked to the paid subscription, there is no limit to the amount of devices you can use.
How Do I Log In on the Mobile App?
When asked to sign in inside the Mobile App, you will need to use the e-mail address associated with your PinPics account and your current PinPics password. (It's the same as signing in to your PinPics account on the website.) If you have trouble with this, please just contact an Admin for assistance or post in the PinPics App Help Forum Board.
Is there a limit to how many Google Image Searches I can make in the Mobile App?
With a PinPics PREMIUM subscription, you receive 1,000 camera searches each month! This will automatically reset each month during your subscription period, beginning immediately upon payment/upgrade to PREMIUM.
What features are included in the Mobile App?
Our app includes full access to the PinPics database, your pin lists, Trade Assist, messaging, and so much more! For a complete list of mobile features, please check out our illustrated page here:
https://pinpics.com/subscriptionfeatures/
Can I Add a Pin to the Database through the Mobile App?
No. If you'd like to add a pin to the database, please use a desktop/laptop or the Mobile Web view through a browser on your handheld device. For a full list of all the great features accessible with the App, please check out our PinPics Tier Features page here:
https://pinpics.com/subscriptionfeatures/
Where can I post questions about the Mobile App?
If you have questions, we have a special forum board just for this! It's monitored by the PinPics Team, and you'll receive an answer as quickly as possible.
https://pinpics.com/forums/forum/73-pinpics-app-help/
If you have an urgent issue with your account, please contact us here: info@pinpics.com
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How Do I Download the Mobile App?
The PinPics Mobile App is privately listed, which means that you can only download and install through a private link directly from us. (You won't find it in the Apple or Google store.) Once you've subscribed to PinPics PREMIUM, just navigate to the My PinPics Premium button that will appear under the Subscriptions tab in the navigation bar at the top of any PinPics website page for a quick and easy installation using our APP Download Links.
As a PinPics PREMIUM subscriber, you'll also have a button on the front page of the website that says "My PinPics Premium". Clicking that will take you to this page ( https://pinpics.com/premium/ ), where you'll find the download options for both Apple and Google versions of the App. Hope this helps!
How Do I Access the Google Image Search Feature?
Currently, the Google Image Camera search is only available in the PinPics Mobile App.
If you are on the Mobile App homepage, the camera-search button appears to the right of the search box at the top of the screen:
If you are viewing a member profile, your inbox, or one of the areas that utilizes the bottom navigation bar, then just click the camera icon in the center of the bottom bar:
