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Starting Feb. 12: PinPics Website Upgrade


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Posted

PinPics is about to launch an exciting website upgrade!

 


 

 

The PinPics website will go offline on Wednesday, 12 Feb (10:00am EST), but should be back on Sunday, 16 Feb.

 

During that time, watch our FACEBOOK page for updates!

https://www.facebook.com/PinPics/

 

Once the website comes back online, there will be several days where the Pins Database software will be cacheing all images and data. During that time, your pin lists may appear incomplete. Don't worry! No data or lists will be lost, just unavailable!

 

There are simple things that you can do to prepare for this time:

 

  • If you're working on any trades, make sure to exchange e-mail addresses with your trade partner. That way, you can communicate with each another during the website downtime.
     
  • Watch for emails from PinPics. We'll send out an announcement with the downtime schedule. We'll also send out an e-mail announcement when the site is back online. And you can always watch our Facebook page for updates!
     
  • If you're planning to be at a Pin Event this weekend and think you'll need your information, utilize the PDF printing option today to download your collection to any digital device. You can then print your information from that PDF or use it on your device.

 

Don't worry!
During the downtime, your accounts are secure. You will not lose any information in your pin lists or Message Inbox.

 

We think you'll be excited with the changes to the site when it comes live again! Thanks for your patience while we work through this together!

 


 

If you don't know how to download your lists as PDF files, just check out this guide and reply here with any questions.

 

Edit Added 2-11-2025: There is a bug on the server causing PDF-generation errors when trying to download OWNS lists. This problem will be fixed with the software upgrade that's coming, and you'll be able to download your lists easily once the site is back online. Don't worry, because we have all the lists backed up and saved. They won't be lost during the upgrade, and the PDF printing feature will be even nicer than it is now.

 

  • Like 2
Posted

Hi! Could we get a brief tutorial on how to download the PDFs? Thanks so much!

  • Like 2
Posted
8 minutes ago, magichapenz12 said:

Where is the download option? Not finding it.

 

@grottopins Here's a guide that shows step-by-step photos. If you need any help, just let us know!

 

  • Like 1
Posted
1 minute ago, TheTwins said:

 

@grottopins Here's a guide that shows step-by-step photos. If you need any help, just let us know!

 

Thank you so much!

  • Like 2
Posted

I have been trying for days to download my owns and all I get are error messages.  I need to get this done before the update.  Can someone PLEASE help me?

 

image.thumb.png.e2b33d77444333b56bcae21b4335b606.png

Posted
4 hours ago, swim2sea said:

I have been trying for days to download my owns and all I get are error messages.  I need to get this done before the update.  Can someone PLEASE help me?

 

image.thumb.png.e2b33d77444333b56bcae21b4335b606.png

 

Hi,there!

This is a server issue with the current software on the database. This problem will be fixed with the software upgrade that's coming, and you'll be able to download your lists easily once the site is back online.

 

Don't worry, because we have all the lists backed up and saved. They won't be lost during the upgrade, and the PDF printing feature will be even nicer than it is now.

 

Sorry I couldn't help you more with this.

Sarah

  • Like 1
Posted

With larger groups like owns list I found that after I clicked the download it took forever it seemed. A few hours later I did find the file in my downloads quite by accident. I thought it had failed, so I downloaded my wants and trades. Found the owns when I went to get the other files.

  • Like 4

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