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The Disney Institute, while no longer a resort alternative at the Walt Disney World Resort, still operates as a learning initiative that makes various presentations to corporations and organizations on various topics and how Disney does it. The Disney Approach To Quality Service may range from a short 90 minute presentation to an entire 3 1/2 day seminar. While I am not sure, I believe this is given out with the 3 1/2 day seminar as it is the only option with a "graduation" and closing luncheon to end the seminar. Backstamp reads "Specially Designed For The Disney Institute" 2007 Pin Trading Backstamp, (c) Disney, China. On the face of the pin is an actual working compass.
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